RETURN POLICY

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Thank you for your purchase.  We hope you are happy with your purchase.  Upon receipt please verify that the product is what you ordered and will work for your application.  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund (except for shipping charges).  Please see below for more information on our return policy.
 
RETURNS
All returns must be postmarked within 30 days of the purchase date.  All returned items must be in unused condition, with all original tags and labels attached.
 
RETURN PROCESS
To return an item, place the item securely in its original packaging (if possible) and include a copy of your packing slip or invoice.  Please indicate why the product is being returned.  Mail your return to the following address:
 

 Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.  

U.S. clients


MC2 – Chicago Screws
Attn: Returns
PO Box 155 Richford, VT 05476

Canadian clients:


MC2 – Chicago Screws
Attn: Returns
1261 Atateken Montreal, Quebec, Canada H2L 3K9

Please note, you will be responsible for all return shipping charges.  We strongly recommend that you use a trackable method to mail your return.
 
REFUNDS
After receiving your return and inspecting the condition of your item, please allow at least 15 days to process your credit.
 
Please note: A 15% restocking fee will be charged for all returns.
 
If you have any questions concerning our return policy, please feel free to contact us at 1-800-435-6623.

Chicago Screws
P.O. Box 155 Richford, Vermont, 05476
Chicago Screws
1261 Atateken, Montreal, H2L 3K9
Telephone: 1-800-435-6623
Toll-Free Fax: 1-877-228-0702
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